FAQs

Boxi Cool™ has one of the largest lunchbox capacity’s on the market -  it holds 5.5 metric cups (1,375 ml/ 1.3 litres/ 46 ounces). Check out our  page about the features and compartment capacities.

Yes, the lid of the lunchbox is leak-proof, along with the four main compartment sin the food tray. Pack wet foods like yoghurt, sauce and dips in the small corner compartment to ensure they don't spoil the rest of your lunch! The leak-proof lid is designed to prevent spillage and spoilage and therefore won't protect against liquid foods spilling (like soup, un-drained tinned fruit etc.)

The aim of the removable walls is to divide foods so you can pack more variety in your lunchbox. The removable walls don't have an individual seal when the lid is shut so we recommend packing wet foods (i.e. yoghurt, dip, sauce) in the dedicated compartment in the front right-hand corner.

Absolutely! We designed Boxi Cool™ with this in mind because we don’t always need to keep our non-perishable food cool. The food tray still fits perfectly without the ice-brick underneath.

Boxi Cool™ fits in most lunch bags. It is a little bit taller than most bento-style lunchboxes, but it does fit in most children’s insulated lunch bags.

The dimensions are:

Length 24cm

Width 20cm

Height 7cm

We all dread the afternoon rush of pick up the kids, get home, unpack bags, get dinner cooking, do homework etc. Make it part of the routine to unpack Boxi lunchboxes, wash them and re-freeze the ice-brick as soon as you get home so it’s ready for the following day (with the exception of Saturday and Sunday when you don’t have to pack lunches! Woo hoo!).

We recommend hand-washing the outer shell of Boxi Cool™ but it is dishwasher safe on the top shelf along with the food tray. Do not put the ice brick in the dishwasher – wipe it down with a damp cloth before re-freezing.

Allow the lunchbox to dry completely before storing. If possible, leave the lid open or slightly ajar to prevent any mould growing.

The inner seal on the lid can be removed for cleaning. We recommend cleaning it once a week or if it get spoiled with food to prevent mould. Be gentle with the seal when cleaning, don’t stretch or pull it so it maintains its shape and effectiveness. Allow it to air dry completely before replacing inside the lid. Make sure it's sitting firmly in the groove to ensure it's leak-proof effectiveness.

The ice-brick contains 275mls of non-toxic, water-based gel. It lasts up to 6 hours* when stored in a cool place, out of direct sunlight.

If you live in a hot climate like QLD or NT, then you'll need to pack your lunchbox in an insulated bag - these regions experience epic heat and humidity and we'd hate for your lunch to be warm so stay on the safe side and keep it extra cool!

It's a fact of nature that when something frozen melts, it creates condensation. Please note that your ice-brick will condensate! So, we advise to pack your lunchbox  separately if you are putting inside a school or work bag (i.e. in an insulated bag or a dedicated waterproof compartment) - you definitely don't want your homework or iPad getting wet!

*Please note other cooling packs that are placed in their own canvas bag may last longer because they are being insulated - this seems like a good idea but in actual fact the cold isn't escaping to keep your food cool, unlike our lunchbox where it sits directly underneath your food.

Here at Boxi HQ, we are conscious of the environment. So when we designed this lunchbox we wanted to make sure that we considered the environment.

Did you know that the average school-aged student, taking a packaged lunch to school, produces 3 pieces of litter a day - that's 15 pieces a week*. In a school of 500 students, that equals 7,500 pieces of single-use plastic rubbish a week, 390,000 a year - weighing over 15 tonnes. But we can make the conscious decision to change these figures by packing a waste-free lunch and saving money by buying in bulk rather than individually packaged items.

Boxi Cool™ is made from food-grade plastic and is BPA free. The ice brick contains 275ml non-toxic water-based gel.

*http://www.sustainableschools.qld.edu.au/Default.aspx?tabid=921

At the moment, we ship to Australia, New Zealand, USA, Canada and UK. We're really hoping to increase our global reach by 2021. Keep an eye on our Instagram and Facebook pages for updates in your country.

The price for domestic shipping in Australia is $15 per order. We can deliver to PO Boxes using Australia Post.

The price for shipping to New Zealand is AU$32.85 per order, to America & Canada is AU$49.95 per order, AU$54.15 for UK. Please check our shipping policy for delivery times.